Home2025-10-28T13:10:28+00:00

CONTACT LIFEASSIST

SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#
WHATSAPP: +27 61 438 7903 (Text only)
EMAIL: help@lifeassist.co.za

HOW CAN WE HELP YOU?

Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.

____________________________

CONFIDENTIALITY GUARANTEED

This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EAP handbook on page 15 or 18.

Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EAP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EAP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EAP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Sitting is the New Smoking

 

We often think of smoking as the ultimate health risk, but modern lifestyles have introduced another silent danger: sitting. Hours spent at desks, in front of televisions, or scrolling on devices are now being linked to serious health problems. Studies show that prolonged sitting is associated with obesity, heart disease, type 2 diabetes, certain cancers, and even early death.

Why sitting is so harmful
When you sit for long stretches, your muscles burn less fat, your circulation slows, and blood sugar levels rise. Over time, this affects how your body processes food and increases your risk of chronic illness. Poor posture […]

Prostate Cancer – All you Need to Know

Prostate cancer is one of the most common cancers in men – but with early detection, it’s also one of the most treatable. Awareness, regular check-ups and open conversations can make all the difference. Here’s [...]

Sextortion the New Online Threat Facing Teens

Sextortion – a form of online blackmail involving intimate, sexual images – is one of the fastest-growing cybercrimes worldwide. What is sextortion Sextortion is when someone threatens to share private or sexual images or information [...]

YOUR HEALTH CALENDAR

NOVEMBER 2025

Movember (No-Shave)- Men’s Health Awareness Month
Quality Month
Red Ribbon Month (HIV Awareness)

3-7 Int. Stress Awareness Week
2 National Children’s Day (RSA)
3- 3/12 Disability Rights Awareness Month (RSA)
6 SADC Malaria Day
12 World Pneumonia Day
13 World Quality Day
13 Int. Social Media Kindness Day
13 World Kindness Day
14 World Diabetes Day
20 World Children’s Day
21 World Hello Day
25- 10/12 16 Days of Activism for No Violence Against Women and Children
27 Int. Stand Up to Bullying Day
28 Black Friday (Retail)

DECEMBER 2025

SunSmart Skin Cancer Awareness Month (RSA)
Prevention of Injuries Month (RSA)
Universal Human Rights Month

1 World AIDS Day
3 Int. Day for Persons with Disabilities
5 Int. Volunteer Day
10 Int Animal Rights Day
10 Int. Human Rights Day
16 RSA: Day of Reconciliation

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