Home2025-02-04T08:33:32+00:00

CONTACT LIFEASSIST

SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#

HOW CAN WE HELP YOU?

Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.

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CONFIDENTIALITY GUARANTEED

This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EAP handbook on page 15 or 18.

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Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EAP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EAP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EAP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Improving Your Sleep: A Guide to Better Health and Wellbeing

Sleep is as essential to our wellbeing as food and water. Yet, in our fast-paced world, many of us skimp on sleep, often prioritising other commitments. But what most people don’t realise is that chronic sleep deprivation can have a significant impact on our health, both physical and mental.

In the workplace, sleep deprivation or poor sleep can lead to decreased productivity, increased errors, and even safety hazards. Furthermore, it can have a serious impact on our health, increasing […]

The Importance of Responsible Debt Management

While debt often carries a negative connotation, it’s nearly impossible to navigate life without some form of debt these days. From home loans to financing furniture and other expensive items, debt can be a powerful [...]

Cannabis Use in the Workplace: A Growing Concern

Cannabis, also known as marijuana, weed, or dagga, has gained widespread acceptance in recent years, with legalisation or decriminalisation in many parts of the world. While research has shown potential benefits for certain medical conditions, [...]

EAPs: A Lifeline for Employee Mental Health

The modern lifestyle presents numerous challenges that can impact employee mental health in the workplace and home environment. From demanding workloads and tight deadlines to personal stressors, navigating these complexities can be overwhelming. That's where [...]

YOUR HEALTH CALENDAR

February 2025

Healthy Lifestyle Awareness Month (RSA)
Environmental Health Awareness Month (RSA)
Reproductive Health Month (RSA)
Int. Boost Your Self-Esteem Month
Int. Friendship Month
Int. Expect Success Month

4 World Cancer Day
9 Int. Safer Internet Day
10-14 Pregnancy Awareness Week
10-14 STI\Condom Week
10-14 Teen Suicide Prevention Week (SADAG)
10 Int.Epilepsy Day
13 Int. Condom Day
17-21 National Epilepsy Week
14 Valentine’s Day
15 Healthy Lifestyle Awareness Day
28 Int. Stand Up to Bullying Day

March 2025

TB Awareness Month (RSA)
Human Rights Awareness Month (RSA)

1 Int. Self Injury/ Harm Awareness day
7 Int. Employee Appreciation Day
1 World Compliment Day
3 World Hearing Day
3 World Birth Defects Day
2-8 National consumer protection week (RSA)
4 World Obesity Day
4 Int. HPV Awareness Day
3-9 Int Parental Mental Health Week
8 Int. Women’s Day
12 World Glaucoma Day
10-16 World Glaucoma Week
10-16 Int. Nutrition and Hydration Week
14 World Kidney Day
14 World Sleep Day
18-23: Global Money Week
20 World Oral Health Day
20 Int. Day of Happiness
20 World Head Injury Awareness Day
21 World Down Syndrome Day
21 Human Rights Day (RSA)
22 World Water Day
24 World TB Day
30 World Bipolar Day

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