Welcome to YOUR LifeAssist
Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.
The website form part of the LifeAssist Employee Wellbeing Programme (EAP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.
About Your Programme
At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!
We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.
You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.
*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.
Call our National Support Centre any time day or night. We will be available to give you information on the EAP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.
At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.
When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.
In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.
Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).
At LifeAssist we keep a finger on the pulse of the EAP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.
Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.
For more information on this programme, contact us at help@lifeassist.co.za.
This Month’s Newsletter
Wellbeing in the face of change
Your brain likes things to be predictable. Routines, familiar processes, and knowing what to expect help you feel steady and in control. When these shift, your brain can interpret the uncertainty as a possible threat, which triggers stress. That’s why change — even good change — can make you feel anxious, cautious, or more emotional than usual.
Change also takes real mental energy. Letting go of old habits and learning new ones is hard work, and it can temporarily affect your confidence. When teams, roles, or ways of working shift, it can also feel personal, touching your sense of identity, […]
Wellbeing at work is bigger than you think
Most wellness advice at work sounds the same. Drink more water. Take a walk at lunch. Eat something green. And while none of that is wrong, it only scratches the surface of what actually keeps [...]
When money worry becomes your default setting
Rising costs, stagnant salaries, and a debt load that barely shifts. For many people, financial pressure has become the background noise of daily life — petrol rationed, groceries carefully calculated, savings cancelled, retirement contributions paused, [...]
Know your triggers — respond, don’t explode
Most people don't notice a trigger until after they've reacted. A sharp reply. A silence that goes on too long. A mood that's hard to explain by the end of the day. The trigger itself [...]
Drinking: Knowing the line between social habit and escape
Most of us drink now and then. After-work beers, wine at a braai, something to take the edge off after a tough week. In moderate, mindful amounts, that's pretty normal. Maybe the question worth asking [...]