SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#


Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.



This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EWP handbook on page 15 or 18.


Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EWP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EWP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).


At LifeAssist we keep a finger on the pulse of the EWP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.


If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Feel the Power of Forgiveness

Global Forgiveness Day (7 July) provides an opportunity to reflect on the transformative power of forgiveness and encourages us to let go of grudges, heal past wounds, and find peace within ourselves and our communities.

Forgiveness is more than just a noble act; it’s a vital component of mental health. Holding onto anger and resentment can lead to chronic stress, which negatively impacts our health. Studies have shown that forgiveness can reduce anxiety, depression, and stress, leading to improved heart health, better sleep, and a stronger immune system.

By choosing to forgive, we liberate ourselves from the burdens of the past, creating […]

What is a Panic Attack?

A panic attack is an intense wave of fear that can strike without warning, leaving you feeling overwhelmed and frightened. It's a sudden rush of physical symptoms and emotional distress, often with no obvious cause. [...]

Corporate Wellness Week

The first week of July is Corporate Wellness Week - an opportunity to raise awareness of creating a healthy work environment. We know that your health matters and have invested in an employee assistance [...]

The Truth about Alcohol Abuse

Whilst the clinking of glasses often signifies celebration, there is a darker side of alcohol that often goes unnoticed until significant damage is done.  Use of alcohol is often tied to social acceptance and cultural [...]

Legal Advice for Tenants and Landlords

Renting in South Africa can be a stressful time for both tenants and landlords. To mitigate some of the risk, here is some advice on your rights and obligations. ADVICE FOR TENANTS Understand Your Lease [...]


July 2024

Mental Health Awareness Month
Nelson Mandela Month (RSA)
Go Dry July Campaign

1- 5 Corporate Wellness Week
7 World Chocolate Day
7 Global Forgiveness Day
7 Int. Peace & Love Day
10 Panic Awareness Day
11 World Population Day
15 World Youth Skills Day
18 67 minutes for Mandela Day
18 Int. Black Leaders Awareness Day
28 World Nature Conservation Day
28 World Hepatitis Day
30 Int. Day of Friendship
30 World Day Against People Trafficking

August 2024

National Women’s Month (RSA)
Organ Donor Month (RSA)
Child Health Month (RSA)

1- 7 World Breastfeeding Week
1- 7 Rheumatic Fever and Rheumatic Heart Disease Awareness Week
9 National Women’s Day
12 Int. Youth Day
15- 15/10 Bone Marrow Stem Cell Donation & Leukaemia Awareness Month
18 Int “Never give up” Day
19 World Humanitarian Day
26- 31 African Traditional Medicine Week
31 African Traditional Medicine Day

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