Home2025-04-30T09:55:55+00:00

CONTACT LIFEASSIST

SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#

HOW CAN WE HELP YOU?

Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.

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CONFIDENTIALITY GUARANTEED

This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EAP handbook on page 15 or 18.

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Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EAP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EAP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EAP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Navigating Peer Pressure For Better Mental Health

Peer influence, the social pressure exerted by one’s peers to adopt their attitudes, values, and behaviours, is often associated with adolescence. However, its impact on mental well-being extends across the lifespan, significantly affecting adults as well.

“At its core, peer influence arises from the fundamental human desire for belonging and social acceptance. It can manifest overtly, through direct requests or demands, or subtly, through unspoken social norms and expectations,” explains Janine Brink, a life coach from Cape Town.

“For adolescents, this might involve […]

World Hypertension Day

Do you pay attention to the readings when your blood pressure (BP) is measured at a doctor's office or clinic? Do you know what those numbers signify, and more importantly, do you understand their [...]

Be a savvy consumer: Know your rights

Are you constantly interrupted by unwanted marketing calls and emails, especially when you're trying to work or having dinner with your family? It's not just an irritation; it raises serious questions about where these companies [...]

The Power Of Constructive Confrontation

While the term "confrontation" in today's workplace often conjures negative images of heated arguments, it's crucial to understand the power of constructive confrontation. Defined not as avoiding disagreements but as actively embracing them with a [...]

YOUR HEALTH CALENDAR

April 2025

Health Awareness Month (RSA)

1 Int. Fun at Work Day
2 World Autism Awareness Day
4 Int. Walk to Work Day
7 World Health Day
14 Int. Moment of Laughter Day
15 World Art Day
16 World Voice Day
17 World Haemophilia Day
21 World Creativity & Innovation Day
22 Earth Day
24-30 World & African Immunisation Week
25 World Malaria Day
25 World Women’s Wellness Day
27 RSA Freedom Day
29 World Veterinary Day
28 World Day for Safety & Health At work
29 Int. Dance Day

May 2025

Anti-Tobacco Campaign Month (RSA)
Burns Awareness Month (RSA)
Global Employee Health & Fitness Month
Int. Skin Cancer Awareness Month

1 Int. Worker’s Day
4 World Laughter Day
5 World Hand Hygiene Day
5- 11 Hospice Week (RSA)
6 World Asthma Day
6 Int.No-Diet Day
7 World Maternal Mental Health Day
8 World Red Cross Day
10 Global Move for Health Day
12 Int Day for Chronic Immunological and Neurological Diseases
12 Int. Chronic Fatigue Syndrome Day
12 Nurses Day
11 RSA: Mother’s Day
12-16 Burns Awareness Week (RSA)
15 Int. Day of Families
15- 15/6 Go Turquoise for the Elderly Campaign
17 World Hypertension Day
18 World AIDS Vaccine Day
24 World Schizophrenia Day
25 Int. Missing Children’s Day
25 World Thyroid Day
26-2/6 Child Protection Week (RSA)
28 World Hunger Day
28 Int. Day of Action for Women’s Health
29 World Digestive Health Day
30 World MS (Multiple Schlerosis) Day
31 World No Tobacco Day

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