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CONTACT LIFEASSIST

SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#

HOW CAN WE HELP YOU?

Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.

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CONFIDENTIALITY GUARANTEED

This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EWP handbook on page 15 or 18.

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Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EWP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EWP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EWP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Spring Clean your digital life

As the season of renewal approaches, it’s the perfect time to refresh your digital life with a bit of spring cleaning. Just as we declutter our physical spaces, we can apply the same principle to our digital environments—out with the old and in with the new. Whether you’re pursuing new goals, adopting innovative technologies, or simply aiming for a more streamlined digital experience, revamping your digital setup can help align it with your current needs and aspirations.

Here are 8 tips to make your digital life more efficient and enjoyable.

  1. Assess Check which apps you use frequently and which ones […]

The Connection between Social Media and Suicide

Social media platforms have become a ubiquitous part of everyday life. They offer endless opportunities for connection, entertainment, and self-expression. However, alongside the many benefits of social media lies a darker side, one that has [...]

The Basics of Emphatic Communication:

At the core of all meaningful relationships lies a fundamental skill: emphatic communication. This isn't just about talking; it’s about listening, understanding, and connecting on a deeper level, whether with your partner, your family or [...]

10 Tips to Refresh Your Heart Health

A proactive approach to heart health is essential. Embrace the ‘Spring-fresh’ season by making small but significant changes to your routine. Here are some top tips: Start with a Check-Up: Begin the season with a [...]

YOUR HEALTH CALENDAR

September 2024

Albinism Awareness Month / Bone Marrow Stem Cell Donation and Leukaemia
Awareness Month (15 August to 15 October) / Cervical Cancer Awareness Month
Childhood Cancer Awareness Month / Eye Care Awareness Month (20 September to 17 October)
Muscular Dystrophy Awareness Month / Heart Awareness Month / National Month of Deaf PeopleNational Oral Health Month / Pharmacy Month

2-6 National Kidney Awareness Week
9 International Foetal Alcohol Syndrome Day
10 International Gynaecological Health Day
14 National Attention Deficit Hyperactivity Disorder Day
17 World Patient Safety Day
18-24 World Retina Week
20 World Sunflower Day
21 World Alzheimer’s Day
25 World Pharmacist Day
26 World Environmental Health Day
26 World Contraception Day
28 World Rabies Day
28 World Retina Day
29 World Heart Day

October 2024

World Mental Health Awareness Month / Breast Cancer Awareness Month (RSA) / Attention Deficit Hyperactivity Disorder Month (RSA) / 21/9-18/10 Eye Care Awareness Month (RSA) / Go Sober for October Campaign

1 International Day of Older Persons
4 World Animal Day
5 World Meningitis Day
4 World Smile Day
7-11 School Health Week (RSA)
7- 13 National Nutrition Week (RSA)
10 World Mental Health Day
10 World Sight Day
11 World Vet Nurse Day
12 World Arthritis Day
12 World Hospice and Palliative Care Day
12- 20 World Bone and Joint Week
13 Int. Day for Natural Disaster Reduction
15 Global Handwashing Day
16 World Food Day
16 World Spine Day
16 World Restart a Heart Day
16 Boss’s Day
17 World Trauma Day
17 School Health Week (RSA)
17 Int. Day for the Eradication of Poverty
17 National Emergency Medical Services Day
20 National Down Syndrome Day (RSA)
20 World Osteoporosis Day
20 – 24 Int. Lead Poisoning Prevention Week
21 Global Iodine Deficiency Disorders Prevention Day
24 World Polio Day
28- 3/11 National Stroke Week
29 World Stroke Day
30 Africa Food and Nutrition Security Day
31 World Savings Day

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