Home2025-12-29T07:22:02+00:00

CONTACT LIFEASSIST

SHARE CALL: 0860 72 22 72
TOLL-FREE: 0800 060 026
INT: +27 11 912 1203
SMS: 32341
USSD: *134*20068#
WHATSAPP: +27 61 438 7903 (Text only)
EMAIL: help@lifeassist.co.za

HOW CAN WE HELP YOU?

Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.

____________________________

CONFIDENTIALITY GUARANTEED

This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EAP handbook on page 15 or 18.

Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EAP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EAP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EAP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.

This Month’s Newsletter

Powerpack your toolkit for the New Year

 

A new year is the perfect time to refocus on your wellbeing — to think about what helps you stay balanced, motivated and healthy in body, mind and spirit. Your wellbeing toolkit is your personal collection of habits, supports and practices that keep you strong through life’s ups and downs. Building it thoughtfully in 2026 can help you face challenges with energy and optimism.

Set clear, achievable goals
Start with a few simple goals that reflect what matters most to you. They might include improving your sleep, managing stress better, building fitness, or saving for something important. Be realistic – […]

Why sleep is your January superpower

January often arrives with renewed ambition – goals, resolutions, and a push to reset after the holiday rush. Yet the simplest and most powerful reset available to you doesn’t cost a cent: sleep. It’s the [...]

Finding focus when you feel overwhelmed

When life feels chaotic and you’re unsure where to begin, the simplest solution can often be the most effective — make a list. Write down everything that’s swirling in your mind, no matter how small [...]

7 Steps to getting back on track financially

The festive season can easily turn into a financial free-for-all. Between gifts, gatherings, travel, and unexpected extras, it’s not uncommon to start the new year feeling anxious about your bank balance. But don’t panic — [...]

YOUR HEALTH CALENDAR

January 2026

SunSmart Skin Cancer Awareness Month (RSA)
Dry January
Int. Creativity Month

1-7 New Year’s Resolution Week
3 Int. Mind-Body Wellness Day
4 World Braille Day
21 Int.Hugging Day
23- 28 Mental Health Support Group Awareness Week (SADAG)
24 Int. Day of Education
28 World Leprosy Day

February 2026

Healthy Lifestyle Awareness Month (RSA)
Environmental Health Awareness Month (RSA)
Reproductive Health Month (RSA)
Int. Boost Your Self-Esteem Month

4 World Cancer Day
5-9 STI Week (RSA)
9 Int.Epilepsy Day
10 Int. Safer Internet Day
12- 18 Condom Week (RSA)
14 Valentine’s Day
17 Int. Random Acts of Kindness Day
17-25 Pregnancy Awareness Week (RSA)
18-25 Teen Suicide Prevention Week (RSA)
21 Healthy Lifestyle Awareness Day (RSA)
27 Int. Stand Up to Bullying Day

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