South African Sign Language (SASL) is now officially our 12th national language — a long overdue step that recognises the Deaf and hard-of-hearing community as a vital part of our nation’s fabric.
This milestone isn’t just about language — it’s about access, inclusion, and mutual respect. Whether you’re Deaf, hard of hearing, or hearing — we all share the responsibility to build workplaces and communities where everyone feels heard, seen, and valued.
Communication looks different for everyone. Here are ways we can all help create more inclusive interactions — whether at work, in public, or during everyday conversations:
- Start with respect
Always approach someone as an equal — not with pity or assumptions. A little courtesy goes a long way. - Get attention kindly
A tap on the shoulder, a wave in the line of sight, or even switching lights on and off — these small signals help start a conversation without causing alarm. - Face each other when speaking
Lip-reading, facial expressions, and visual cues are important. Avoid covering your mouth and keep your face well-lit when possible. - Use simple visuals and gestures
Natural hand movements, writing things down, or showing images can support clearer communication for everyone — not just those who are hard of hearing. - Be open to learning
You don’t need to be fluent in SASL to start connecting. Learn a few basic signs, and use them with confidence and respect — even if you’re still learning.
Every step we take to remove communication barriers creates a more supportive and respectful environment — for Deaf and hearing people alike.
Whether you communicate by voice, email, WhatsApp or in-person — LifeAssist support services are available to all employees.
Let’s continue building a culture of care — where everyone’s way of communicating is respected.