Home 2018-01-31T11:32:41+00:00


Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.


This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EWP handbook on page 15 or 18.


There are no upcoming events at this time.


Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EWP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits? 2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service? 2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/365 2017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EWP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement 2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training 2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EWP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online 2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.


This Month’s Newsletter

Loving Advice for a Healthier Relationship

In a marriage or a long-term romantic relationship, it can be all too easy to get complacent and fall into bad habits. This could leave you and your partner feeling frustrated and wondering what happened to that original spark between you.

When the going gets tough, it might feel easier to give up on the relationship than to slog through the hard work of repairing what went wrong. But those who are happily married will tell you that the work is all worth it in the end.

If you feel like your relationship is in dire need of some TLC, don’t expect your spouse to read your mind. Sit down together and talk about where you are in your relationship, and where you want to be. Be kind but honest about your feelings. Then you can start taking some steps towards a healthier, happier relationship.

  • First, decide together that you both want a fresh start, and that you’re both committed to making the changes your relationship needs.
  • Forgive old wrongs from the past, and agree not to bring them up in future arguments.
  • Agree to a new set of standards and expectations. For example, is there something you specifically want your partner to stop doing, or start doing? Do you want to rekindle an old tradition like date night, or start a new one like family night?
  • Spend quality time together and make these new standards a priority. You might even want to take a short trip together, as a way of clearing your heads and starting anew.
  • Communicate, communicate, communicate! Check in regularly with each other, review your agreed-upon set of standards and make sure you’re each holding up your end of the bargain.
  • Show your appreciation. Thank your partner sincerely when you’re grateful for something they’ve done, and be specific about what you’re grateful for. This positive reinforcement can be a big motivation for them to keep up those positive behaviours.
  • Be prepared to apologise, and admit when you get things wrong. This can be hard to do, but it makes maintaining a healthy relationship so much easier.
  • If these positive changes don’t start to improve your relationship, getting professional help can make all the difference. Talk to a marriage counsellor or couples’ therapist who can give you the tools to talk through your concerns and work out your differences.



Relationship Dating Advice
Retrieved from http://www.relationshipdatingadvice.com

A New Beginning
Retrieved from http://www.savemymarriage.com


Seven Secrets to Better Communication Skills

Communication is what helps us to connect with others and build relationships, with our family, friends, colleagues and clients. Good communication skills come naturally to some of us, but if you’re nervous about talking to [...]

Five Ways to Go Green this Year

February is Environmental Health Awareness Month, so while you’re thinking of ways to spoil your Valentine, it’s important to show the Earth a little extra love as well. Do your bit to promote a healthier [...]

Consumer Tip

Financial stress can take a terrible toll on relationships – in fact, money is the issue that couples argue about the most, and a huge percentage of divorces result from financial troubles.

To improve the financial health of your relationship, plan your short-term and long-term financial goals as a couple. Draw up a budget together and update it regularly; once a month at least. This is an empowering exercise that will help both partners to stay equally involved.

Keep your own separate bank accounts, as well as a joint account. This means you have some money of your own to spend or save independently, while pooling the rest of your money together to cover major living expenses.

Lastly, remember that money is just a tool at the end of the day. It reflects what you can afford, but it’s not a reflection of who you are as a person!

Caring Families

“The purpose of a relationship is not to have another who might complete you, but to have another with whom you might share your completeness.”

– Neale Donald Walsch, American author and screenwriter

These are great words for you (and your partner) to live by! Make sure you take care of yourself and cultivate an all-round healthy and happy life, rather than waiting for the right person to come along and do it for you.



Healthy Lifestyle Awareness Month
Reproductive Health Month
Environmental Health Awareness Month
4 World Cancer Day
12 International Epilepsy Day
12-16 STI / Condom Week
12-16 Pregnancy Awareness Week
12-18 National Epilepsy Week
16 Healthy Lifestyle Awareness Day


1-31 TB Awareness Month
3 World Hearing Day
8 International Women’s Day
8 World Kidney Day
11-17 World Glaucoma Week
12-18 World Salt Awareness Week
20 World Head Injury Awareness Day
21 Human Rights Day
21 World Down Syndrome Day
24 World TB Day