Home 2018-01-02T11:38:23+00:00

CONTACT LifeAssist

CALL 0860 72 22 72
INTERNATIONAL +27 11 912 1203
SMS 32341
EMAIL help@lifeassist.co.za


Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.


This form is for an individual to contact LifeAssist. If you would like to refer someone, please follow the processes as outlined in the EWP handbook on page 15 or 18.


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Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EWP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits? 2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service? 2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/365 2017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EWP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement 2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).

Training 2017-09-08T10:03:30+00:00

At LifeAssist we keep a finger on the pulse of the EWP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.

Online 2017-10-03T09:31:47+00:00

If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.


This Month’s Newsletter

Solutions to Your Post-Holiday Health & Fitness Problems

The end of the festive season leaves most of us with that all-too-familiar feeling of tighter jeans, and a tell-tale number on the bathroom scale. Amidst the celebrations and stresses of the December holidays, it’s easy to fall into unhealthy habits and to overindulge, gaining some unwanted kilograms in the process.

There’s so much advice out there for anyone looking to get back into shape after the holidays; in fact, there’s a very lucrative industry built around it, with fad diets, “miracle” weight loss pills and pricey gym memberships. But many of these so-called solutions will simply set you up for failure, without a significant positive impact on your overall health.

Here are some smarter, more sustainable tips for better health and weight management in the New Year.

It’s OK to Start Slow

Yes, really! You don’t have to go full throttle from day one; in fact, you really shouldn’t.

If you try to do too much too fast, you’ll burn out and break your resolutions before January is even halfway through. If you ease into a new health regime and keep your expectations realistic, you’ll be more likely to stick with it, and less likely to put yourself under unnecessary pressure.

The best way to improve your health in the coming year is to take small but consistent steps towards your goals. Gradually reduce your calorie intake, while still allowing yourself regular, filling meals. Gradually increase your physical activity, without jumping into a vigorous workout that could strain you and set you back.

Fill Up on Fresh, Seasonal Produce

Summertime in southern Africa means an abundance of affordable fresh produce in every store. January is the perfect time to take advantage of this, by adding more fruits and vegetables to your diet. Melons and summer berries, artichokes, aubergines and asparagus are all in season this time of year. They’re low in calories but high in nutrients (and flavour of course).

Make Smart Substitutions

Start cutting back on the unhealthier parts of your diet, in a way that won’t leave you feeling deprived (and more likely to give in and cheat). You can do this by looking for healthy, tasty substitutions, one at a time.

Swap sugary soda for sparkling water with fresh lemon and lime; order a side of rice instead of fries; snack on nuts, raisins and dates instead of crisps and sweets. Get creative! Your body will thank you in the weeks to come.

Have Fun with Fitness

A shiny new January gym membership might sound like a good idea at the time, but if the treadmill just isn’t your thing, chances are you’ll soon be stuck with costly fees on a membership you hardly ever use. Instead, find a type of exercise that you’ll actually enjoy, and want to do regularly. Kickboxing, yoga, swimming, road running – there’s so much to choose from!

Exercising 3 to 4 days a week for just 20 to 30 minutes can make a big improvement to your health. So even if you’re short on time with all the demands of a post-holiday work schedule, you can still fit a realistic new fitness routine into your day.



How to lose holiday weight gain
Retrieved from http://www.livestrong.com/article/438854-how-long-does-it-take-to-lose-10-15-pounds/

Three steps to get back on track, post-holiday indulgence
Retrieved from http://www.shape.com

Seasonal chart – fruit and vegetables
Retrieved from http://www.food24.com/Recipes-and-Menus/Farm-to-Table/Seasonal-chart-fruit-and-vegetables-20130731

Set your Intentions for the New Year

The Circle Goals Exercise If you want to put some solid resolutions in place for the coming year, but don’t know where to start, this simple and thought-provoking exercise is just what you need. The [...]

Caring Families

We recommend spending some time setting goals for the New Year as a family. Creating a Family Vision Board is a fun, interactive way to do this.

First, get together and discuss your goals and dreams for the year ahead. Then it’s time to get creative. Collect a stack of magazines, and cut out pictures or words that remind you of your goals. (Artistic types can also draw their own.) Put all these images together on a large pin-board or cardboard sheet. Display your Family Vision Board in a place where you can all see it daily, as a reminder to stay focused on making those dreams a reality.

Consumer Tip

The best gift you can give yourself this year is your health. A healthier life is a longer life, which means you’ll be able to enjoy more cherished time with your loved ones.

Schedule an annual physical check-up with your GP every year. This will give you and your doctor a chance to review your health and identify any potential risks. It will also empower you to make healthy, informed lifestyle decisions.



Sunsmart Skin Cancer Awareness Month
4 World Braille Day
31 World Leprosy Day


Healthy Lifestyle Awareness Month
Reproductive Health Month
Environmental Health Awareness Month
4 World Cancer Day
12 International Epilepsy Day
12-16 STI / Condom Week
12-16 Pregnancy Awareness Week
12-18 National Epilepsy Week
16 Healthy Lifestyle Awareness Day