CALL: 0860 72 22 72
INT: +27 11 912 1203
SMS: 32341
EMAIL: help@lifeassist.co.za


Get in touch with LifeAssist to get advice, request counselling or email counselling by completing the form below. In case of an emergency, contact the LifeAssist National Support Centre on the number above.


This form is for an individual to contact LifeAssist. If you are completing the form on behalf of someone else, please include your name and contact number as well. Alternatively, please refer to the referral processes as outlined in the EWP handbook on page 15 or 18.


There are no upcoming events at this time.


Welcome to YOUR LifeAssist

Welcome to your wellness website where you have access to a wealth of information at your fingertips. The website has been designed to support your personal quest for wellness – physically, mentally and financially.

The website form part of the LifeAssist Employee Wellbeing Programme (EWP). To learn more about your counselling and advice service – and the wide scope of services available to you and your beneficiaries.

About Your Programme

At times we feel that it takes all we’ve got to merely stay alive, let alone thrive. At LifeAssist we have the expertise to help you to cope when the going gets tough. We also have the expertise to toughen you up and get you going!

What are the benefits?2017-09-08T10:02:45+00:00

We engage with our clients telephonically, face-to-face and electronically (through this Website) to address work-related and personal issues.

Who can use this service?2017-09-08T10:01:47+00:00

You, as an employee of the company, your spouse or adult life-partner(s), children* who are aged 13 years and older (natural, fostered or adopted), your relatives**, and domestic worker/helpers who are employed by you.

*Children must be financially dependent on the employee.
** Relatives and domestic worker/helpers must be financially dependent on the employee and reside in the same household. Household is defined the same physical address as the employee.

Telephone access – 24/7/3652017-10-03T10:42:02+00:00

Call our National Support Centre any time day or night. We will be available to give you information on the EWP, activate emergency trauma assistance, schedule face-to-face counselling and put you in touch with experts in physical, mental and emotional health, diet, fitness, finance and law.

Face-to-face engagement2017-09-11T14:19:04+00:00

At LifeAssist we love to engage personally face-to-face with individuals, families and groups at the workplace.

When you call, tell us what it is you need and we will arrange for you to see the best person for the job in an appropriate place, at a convenient time.

In the event of a critical incident that occur in the line of duty/at the workplace, LifeAssist can help by providing crisis containment and debriefing. Suitability for onsite response will be determined by unique circumstances of each event. This can be initiated by an onsite line manager or Health and Safety Officer.

Trauma counselling for individuals can be provided within 24 – 72 hours of the incident (initiated by the individual – i.e. self-referral).


At LifeAssist we keep a finger on the pulse of the EWP, using the data generated from all levels of interaction with our clients to identify trends and highlight needs. This information is invaluable when we design training programmes in a variety of formats.


If you prefer to engage with us online, please complete the form on the left hand side and we will phone you back. In case of an emergency, contact the LifeAssist National Support Centre on the contact number provided.

Can you be ensured of confidentiality? Absolutely! LifeAssist is bound by professional ethics around confidentiality. The exception is when we are legally obligated to disclose to relevant law enforcement authorities and persons being threatened.

For more information on this programme, contact us at help@lifeassist.co.za.


This Month’s Newsletter

How Human Touch Improves Our Health

We can all relate to the need for human touch. Whether you’re hugging your best friend, kissing your little one goodnight, or snuggling up with your partner, that loving physical connection is just so comforting. It might surprise you to learn that touch isn’t just good for your emotional state; it can actually improve your physical health too.

Our Need for Connection

Humans and other primates are born with the need for physical contact. Newborn babies cling to their caregivers in those critical first few weeks and months. This helps them to bond, and also provides them with sensory stimulation which promotes […]

Five Smart Heart Health Tips

September is Heart Health Awareness Month, a time of year dedicated to educating people about cardiovascular disease, and highlighting the importance of a healthy lifestyle. We all know that a balanced diet and regular exercise [...]

Heart Attack or Stroke: Know the Signs

A heart attack or stroke can have devastating consequences if it isn’t diagnosed and treated in time. Living a healthy lifestyle plays a big role in preventing heart disease, heart attacks and strokes, but that [...]

Consumer Tip

If you’ve fallen head-over-heels for your partner, and you’ve started making big financial decisions together, remember to use your head as well as your heart. Here’s a money-smart tip for savvy couples:

Organise your cash flow into three accounts: one for you, one for your partner, and one joint account you can share. Once you’ve worked out the total cost of your shared living expenses, you should each contribute a set amount into the joint account every month, based on your share of the household income. Any money that doesn’t go toward these costs can stay in your individual accounts, for each of you to use separately at your own discretion. This helps to keep living expenses fair and balanced.

Caring Communities

Medical research shows that sitting still for long periods of time (as many of us do during a typical workday) can have an adverse effect on heart health. This Heart Health Awareness Month, do your body a favour, and start a “deskercise” routine. Just a few simple stretches at your desk will get your circulation going, while helping to ease aches and stiffness. Download here >

For example, you can do an easy hamstring stretch in your office chair. Staying seated, extend one leg out in front of you. Reach your arms out towards your toes. Hold the position for 10-30 seconds. Then release, and repeat on the other side.



1-30 Albinism Awareness Month
Cervical Cancer Awareness Month
Childhood Cancer Awareness Month
Eye Care Awareness Month
Muscular Dystrophy Awareness Month
Heart Awareness Month
National Month of Deaf People
National Oral Health Month
Pharmacy Month
2-8 Kidney Awareness Week
2-6 Back Week
9 International Foetal Alcohol Syndrome Day
10 International Gynaecological Health Day
14 National Attention Deficit Hyperactivity Disorder Day
21 National Sunflower Day
21 World Alzheimer’s Day
24-30 World Retina Week
26 World Environmental Health Day
26 World Contraception Day
28 World Rabies Day
29 World Heart Day
29 World Retina Day


1-31 Attention Deficit Hyperactivity Disorder Month
Breast Cancer Awareness Month
Mental Health Awareness Month
1 International Day of Older Persons
3-5 Rotary Family Health Day Outreach Campaign
9-15 National Nutrition Week
10 World Mental Health Day
11 World Sight Day
12 World Arthritis Day
12-20 World Bone and Joint Week
13 International Day for Disaster Reduction
13 World Hospice and Palliative Care Day
14-20 National Case Management Week
15 Global Handwashing Day
15-19 School Health Week
15-19 National Obesity Week
16 World Food Day
16 World Spine Day
17 World Trauma Day
20 National Down Syndrome Day
20 World Osteoporosis Day
20-26 International Lead Poisoning Prevention
Week 21 Global Iodine Deficiency Disorders Prevention Day
24 World Polio Day
28 Oct to 3 Nov National Stroke Week
29 World Stroke Day